State Farm® Insurance Agent Steven Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Betsy C
September 30, 2026
"I had an excellent experience working with Janet Yanez. After my previous insurance representative left, I went more than a month without receiving a response or any updates regarding my home insurance coverage. Janet quickly stepped in, picked up right where things had been left off, and worked diligently to get everything finalized.
She was responsive, professional, knowledgeable, and made the entire process stress-free. Thanks to her dedication and efficiency, I was able to secure my home insurance coverage without any further delays. I truly appreciate her outstanding customer service and commitment to helping her clients.
Thank you, Janet, for turning a frustrating situation into a positive experience. Highly recommend!"
"Betsy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
Sindi Roark
September 29, 2026
"Carol went above and beyond to see that my needs were met! She knew my budget and stayed within it. Kudos to Carol and State Farm!"
"Wow, thank you for the 5-star review, Sindi! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Joshua Hudspeth
September 26, 2026
"Customer service was very easy and experienced with everything won’t use anyone else"
"Thank you so much for the 5 stars, Joshua! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Kiyana Thomas
September 25, 2026
"Carol was quick and sufficient when helping me get into a policy. I needed a policy asap and she helped me find the perfect policy for me."
"Kiyana, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
MJC __
September 23, 2026
"I feel fortunate to have Carol as my agent. She is very genuine and did her due diligence on researching how she can provide a better service than my previous insurer. I received an exhausting amount of texts and scam calls from insurance representatives. After my interaction with Carol, I felt compelled to go with State Farm. In fact, she was the only one I responded to. She is not salesy or carry the traits that give the insurance industry a bad name. I highly recommend this agency."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Katie Mario
September 22, 2026
"Carol is my state farm agent , and omg is she amazing , she helps me at any time of the day or night like literally one call away, she has been super helpful and really sweet , not a single bad bone in her body .. if you are looking to work with State farm call Carol she is the best!!!!!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
Monika Harris
September 11, 2026
"Jennifer was great! Fast service. Clear communication. Competitive rate. 5 stars!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
NIA MCHERRIN
September 11, 2026
"I appreciate Alijah so much for getting me auto and home coverage at such a reasonable price! I highly recommend that you use him for all of your coverage needs, so polite and professional."
"Wow, thank you for the 5-star review, NIA! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Shakiia Rayson
September 10, 2026
"Jenny was wonderful and extremely helpful. She made sure to throughly explain everything and make me feel comfortable moving forward! Awesome service!"
"Shakiia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Debra Holloway
September 2, 2026
"Jennifer was absolutely Amazing! She was patient with me & she answered all of my questions."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Smith’s team. "
Amanda Felber
August 17, 2026
"Janet was very friendly and helpful! The change to my insurance was quick and easy!"
"Amanda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Houston insurance team! - Your State Farm Agent, Steven Smith "
Cliff Herring
August 15, 2026
"Carol Berilgen with Steve Smith and State Farm were incredible. Bundled home and auto and she cut our home insurance in half!"
"Cliff, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
haythem hawamdeh
August 10, 2026
"Great experience working with Carol she is super awesome !"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jason Ramirez
August 9, 2026
"They have been responsive, attentive, and professional in addressing my insurance needs. I appreciate their guidance and support as my insurance advisor and policy provider. I’m very happy with the service I’ve received and would highly recommend them."
"Jason, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Houston insurance team! - Your State Farm Agent, Steven Smith "
Favour Adeola
August 7, 2026
"Carol was amazing and I appreciate how she broke things down and was very helpful."
"Wow, thank you for the 5-star review, Favour! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Earl R Conway jr
August 4, 2026
"Jennifer is the best I've dealt with a lot of insurance companies. I have never had an agent to be so proficient courteous and professional. I'm truly waiting on her to get her own State farm office thanks for everything Jennifer you're the best."
"Earl, thank you for the amazing review! Our Houston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Steven Smith, your State Farm Agent "
Male Salas
August 3, 2026
"Me atendió Jennyfer, superó todas mis expectativas, respondió a todas mis preguntas, me ayudo muchisimo para comprar mi seguro de auto"
"Thank you so much for the 5-star rating, Male! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steven Smith "
Malaysia Manuel
July 30, 2026
"I had the pleasure of being assisted by Jenny, and she was absolutely wonderful. She was kind, patient, and took the time to make sure I had everything set up correctly. She thoroughly answered all of my questions and even scheduled a follow-up call to help me set up my Drive Safe device once it arrives. I truly appreciate her exceptional customer service and dedication to ensuring everything was taken care of. Thank you, Jenny!"
"Thank you so much for the 5 stars, Malaysia! We truly appreciate your feedback and are always happy to help whenever you need us. "
Melvin Macedo
July 30, 2026
"Jennifer O. Provided us with the best experience in personalized services; she is very efficient and detail- oriented. She helped us with life insurance and our smartwatches , thank you Jennifer O."
"Melvin, thank you for the amazing review! Our Houston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Steven Smith, your State Farm Agent "
Lovelyenchante gospel
July 30, 2026
"Gave THE best rates for comparable coverage across MULTIPLE agencies. And Janet Yanez is THE best…..super helpful, quick response, and worked with me to iron out some issues at enrollment! Wish I’d done this sooner!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Houston. "
Mark Hartwell
July 30, 2026
"This review is for customer service representative Janet Yanez. When I call Steve Smith's office, I specifically ask for Janet since I know she'll research and work my issue to resolution in an expedient manner. Some of the personnel in his office are not really knowledgeable, don't seem to understand what I'm asking and fail to follow-up requiring me to call back. That is not the case for Janet. She's probably the whole reason I have not switched State Farm agents. Thank you Janet and keep up the good work!"
"Mark, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Steven Smith and Team "
Rosana Lopez
July 29, 2026
"Jennifer is amazing at her job and with customer service; she is very efficient and provides solutions. She helped us secure life insurance and insurance for our watches—highly recommended! Thank you so much, Jennifer 👌"
"Rosana, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
Kari McBride
July 29, 2026
"Janet provides amazing service! She is incredibly kind, treats you like family, and answers every question quickly. She explains all the details in a way that is easy to understand, and I never feel rushed when we talk. She helped me find the best plan for a great price, and making updates to my policy takes just a few minutes. I highly recommend working with Janet for your insurance needs!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
Aneline Michieli
July 29, 2026
"Janet is always available and attentive to my calls and questions. I fully recomend Janet and State Farm Insurance."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Crystal Cooksey
July 29, 2026
"Janet is the best, she is always so helpful with all my insurance questions."
"Crystal, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Steven Smith and Team "