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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Feinhandler

February 24, 2026

5  out of  5
rating by Susan Feinhandler
"All my questions were answered as I came in person & spoke to Jennifer. Best customer service ever."
We responded:
"Thank you so much, Susan! We're thrilled to hear that Jennifer provided you with excellent customer service and answered all your questions. We appreciate your kind words and look forward to assisting you again!"
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Jaclyn Reid

February 24, 2026

5  out of  5
rating by Jaclyn Reid
"Marcques and Steven did an amazing job finding me a great auto and home owners insurance policy at a great price. They were professional, helpful, quick, and easy to work with. Marcques did a great job at every step of the way. Highly recommend for all your insurance needs!"
We responded:
"Thank you so much, Jaclyn! We're delighted to hear that Marcques and Steven provided you with outstanding service and helped you find the perfect auto and homeowners insurance policy at a great price. Your recommendation means a lot to us, and we're here for you whenever you need assistance with your insurance needs!"
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Austin Prihoda

February 24, 2026

5  out of  5
rating by Austin Prihoda
"Steven Smith is an absolute gem! As a Houston homeowner, dealing with insurance can feel overwhelming—especially with our weather risks—but Steven made the whole process straightforward, personalized, and actually enjoyable.
He took the time to review my existing policy in detail, spotted gaps in coverage (like better wind/hail and flood options that fit Houston realities), and switched me to a stronger State Farm plan that saved me several hundred dollars annually without skimping on protection. His explanations were clear, no high-pressure sales—just honest advice from someone who knows the local market inside out.
Responses are always prompt (often same-day), whether it’s a quick question about endorsements or walking through the claims process. He’s professional yet super approachable, like talking to a trusted neighbor rather than just an agent. In a city where insurance rates keep climbing, having Steven in your corner brings real peace of mind.
Highly recommend Steven Smith at State Farm to anyone in Houston or Katy looking for homeowners (or auto/life) coverage. You won’t find better service or value. Thank you, Steven! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much, Austin, for your thoughtful and detailed review! We're thrilled to hear that Steven was able to provide you with personalized, clear, and honest guidance that made navigating insurance in Houston easier and more affordable. Steven truly cares about his clients and it’s wonderful to know his expertise and responsiveness made such a positive impact for you. We appreciate your recommendation and look forward to continuing to support your insurance needs. Thanks again for choosing Steven and State Farm!"
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00IX SIN

February 19, 2026

5  out of  5
rating by 00IX SIN
"My agent Jenny. Is soo helpful, always taking care of me taking the time to explain everything and answer all my questions regarding my policy. With my Auto insurance. I definitely recommend her!!"
We responded:
"Thank you so much for your wonderful review! We're glad to hear that Jenny has been so helpful and attentive in taking care of you and explaining everything clearly. Your recommendation means a lot to us, and we're happy to have Jenny on our team providing great service!"
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Mary Turner

January 31, 2026

5  out of  5
rating by Mary Turner
"I was pleased with the price and Carol explained all the details. Carol offered other plans that we may be interested in. It was a pleasure to speak with a live person and so polite and respectful. She's a keeper!"
We responded:
"Hi Mary, Thank you so much for your wonderful review! We’re delighted to hear that Carol provided you with clear information and excellent service. It’s always our priority to ensure every customer feels respected and well taken care of. We’ll be sure to share your kind words with Carol—she truly is a keeper!

We appreciate your feedback and look forward to assisting you again in the future."
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M Riba

December 20, 2025

5  out of  5
rating by M Riba
"We've been with State Farm for a few years and Janet has always been the person to go to. She helps us every time we have questions. She takes the time to answer in details. Very professional and knowledgeable, she is also very cheerful."
We responded:
"Hi M,

Thank you so much for your kind words and continued trust in State Farm! We’re thrilled to hear that Janet has been such a helpful and cheerful resource for you. Providing detailed answers and professional service is what we strive for every day.

We’ll be sure to share your compliments with Janet—she’ll be delighted to hear your feedback! If you ever have more questions or need assistance, don’t hesitate to reach out.

Thanks again for your review!"
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Charles Ayi

December 15, 2025

5  out of  5
rating by Charles Ayi
"Janet was super helpful and I appreciate her"
We responded:
"Hi Charles,

Thank you for your kind words! We’re so glad to hear that Janet was super helpful. We truly appreciate your feedback and will be sure to share it with her.

If you ever need anything else, feel free to reach out!

Best regards,"
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B Burundi

December 3, 2025

5  out of  5
rating by B Burundi
"Carol is fantastic! She helped me with an auto insurance, life insurance, and renters insurance plan. She was so thorough and answered all my questions. Explained in detail everything. Gave me an awesome deal with discounts. I had a pleasant experience. Such an amazing agent. Excellent customer service. I recommend her. Always available to help, guide and answer any questions along the way. I am pleased that State Farm Insurance has such a great and amazing human like her.

Thank you for your outstanding service. I greatly appreciate it!"
We responded:
"Hi B,

Thank you so much for your wonderful review! We’re thrilled to hear that Carol provided you with thorough guidance and excellent service across your insurance needs. It’s great to know she was able to answer all your questions and help you get a fantastic deal with discounts.

We truly appreciate your kind words and recommendation. Carol is indeed an amazing part of our team, and we’ll be sure to share your feedback with her.

Thank you for choosing State Farm Insurance—we’re always here to help and support you whenever you need us!"
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Steven Aguilera

November 25, 2025

5  out of  5
rating by Steven Aguilera
"Amazing service and straight to the point with what you’re getting. Amazing services from Marcques Bridges would recommend him to anyone!"
We responded:
"Hi Steven,

Thank you so much for your fantastic review! We’re glad to hear that Marcques Bridges provided you with clear and amazing service. Your recommendation means a lot to us!

If you ever need anything else, don’t hesitate to reach out."
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sucrvm _

November 25, 2025

5  out of  5
rating by sucrvm _
"Marcques walked me through and explained everything for me to get the best quote👍"
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Tracy Brown

October 30, 2025

5  out of  5
rating by Tracy Brown
"This is the first time that I have ever received exceptional customer service from any company ever. Her name is Jenny Olivia. Not only did she save me so much money on my car insurance but she is the sweetest ever. She always follows up with me and tries to save me money in any way possible. I will stay with State Farm as long as Jenny is still there to help me. Ask for Jenny. She is simply the best!!!!!"
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Paola Quiroz

October 2, 2025

5  out of  5
rating by Paola Quiroz
"Marcques was professional, attentive, & highly knowledgeable. He took the time to understand my needs, provided the right coverage options, and was able to save me money compared to my previous carriers. His customer service is exceptional, and he creates a welcoming, trustworthy experience. I confidently recommend Marquez for all your insurance needs."
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Kari Mcbride

September 18, 2025

5  out of  5
rating by Kari Mcbride
"I had a great experience working with Janet on my auto insurance. She was able to save me money compared to my previous provider. Janet is very professional, took the time to listen to my needs, and explained everything clearly. I truly appreciated her help and would highly recommend her!"
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Jasmine Glover

September 12, 2025

5  out of  5
rating by Jasmine Glover
"I had a great experience working with Marcques Bridges at State Farm! He helped me save a lot of money on both my home and auto insurance. He was very thorough in explaining all my options, making sure I fully understood everything. Marcques is also extremely responsive and always willing to help with any questions. I really appreciate his professionalism and customer care — I would highly recommend him to anyone looking for insurance!"
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Savino Menchaca

September 4, 2025

5  out of  5
rating by Savino Menchaca
"I was contacted by my friend Carol she was very informative and extremely knowledgeable about explaining every detail of my policy and as well as helping get my daughter covered with the right insurance policy to fit both my daughter and me I feel like my worry of the future was to put to ease thanks to Carol ❤️"
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Natacha Peralta

September 2, 2025

4  out of  5
rating by Natacha Peralta
"Helped me find a better insurance rate. I recommend giving them a try."
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Wayne Tibbitts

August 25, 2025

5  out of  5
rating by Wayne Tibbitts
"Life insurance wasnt something I have ever really thought about until Carol Berilgen helped me to better understand the benefits and comfort of having it! I signed up with her immediately and could not be more impressed with her knowledge, professionalism and how easy it was to talk with her! 1000% recommend giving her a call!
Thank you!"
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Queen (Glo)

August 18, 2025

5  out of  5
rating by Queen (Glo)
"I’m very happy with my insurance polices from State Farm. I’ve been with them for almost two years now and haven’t experienced any issues. Recently, I received a courtesy call from an agent named Sara. She was very helpful and spent time making sure that I understood my coverage. Thank you for the call and keep up the good work!"
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Vicky D

August 13, 2025

5  out of  5
rating by Vicky D
"Thank you Carol Berilgen for helping me get a great rate on insurance you are a great asset for State Farm. So quick and easy!"
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Issa S

July 31, 2025

5  out of  5
rating by Issa S
"Sarah Datoo was super friendly and helpful. She got me a great deal for my car insurance. I highly recommend her for all your insurance needs!"
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Blair Bresler

July 21, 2025

5  out of  5
rating by Blair Bresler
"I can’t say enough good things about my experience working with Carol Berilgen — professional, knowledgeable, and truly dedicated to helping people. She explained everything clearly and made sure I was confident in my choices. You can tell she genuinely wants what’s best for her clients.
Highly recommend!"
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Al Jones

July 18, 2025

5  out of  5
rating by Al Jones
"I appreciate my new State farm agent Marcus, he took care of me first with an amazing auto rate with the same coverage! Marcus just took care of my two adult daughters. I am sending my home owners over to him next."
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MyKeisha Woodard

June 24, 2025

5  out of  5
rating by MyKeisha Woodard
"I had an amazing experience speaking with Mr.Steven Smith today. He is very knowledgeable and great at what he does, He had answers to all my questions, and helped me understand and make the best decisions to benefit my children and I , while also keeping In mind my budget.

Janet and Marcques were also Great!"
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Victoria M

June 20, 2025

5  out of  5
rating by Victoria M
"Janet Yanez is the best! She has helped us for SO many years with home, car and renter insurance for our entire family. She is always cheerful, quick to respond, personable and professional. A real star and an outstanding representative for State Farm!"
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Jonathan Fleming

June 17, 2025

5  out of  5
rating by Jonathan Fleming
"I have been working with Janet for years and I have always been presented with great customer service. She goes above and beyond to provide the best experience and information needed for all my insurance coverages."